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Incognito – this is the name of a VPN that promises a lot, a master at keeping your activities hidden, ensuring complete anonymity and privacy.
But is this really the situation?
Well, the official claim says that their VPN provides “100% Internet Anonymity”, so at the very least, they should talk the talk and walk the walk. This is a newcomer we’re talking about, as it was released on the market in 2016, with an increasing number of users.
Presumably, it was on a roll when it appeared, thanks to the accessible prices, good speeds, overall great server coverage, and emphasis on privacy.
In the following review, I’ll be addressing these issues in detail, and see whether they’re actually legit or if they’re just yelling at the top of their lungs to get attention.
- SmartDNS on the anonymous plan only (we’ll get to that later on)
- 30-day money-back guarantee
- Multi-platform compatibility
- Pretty low prices when compared to other VPNs on the market
- You get to choose what tunneling protocol you prefer (IkeV2, OpenVPN, PPTP, L2TP)
- Unlimited bandwidth and no restrictions on the usage of data, regardless of the purchased plan
- Zero-logging policy
- 24/7 customer support
- The Use Policy needs to be closely analyzed in order to avoid activities that can be perceived as illegal or intrusive (spamming, etc)
- You might think that the VPN is collecting a little bit too much information about you, your device, the name of your dog, what you usually fap to, and so on.
- No kill-switch
- Bitcoin isn’t supported
- No IP leak protection
The speed is nothing to fawn over, certainly not incredible when compared to other great VPNs out there.
On the New York and UK servers, there were oscillations between 5 Mbps and 6.31 Mbps. Considering that the basic no-VPN speed was 7.03 Mbps, the end results are not that much worse.
As for the upload speeds, the changes were slim, nothing to fret about. Some of the reviews are saying that there is no freezing or stuttering when streaming media, even in HD, so the situation must be pretty good.
While it’s true that all their plans enable unlimited speed and bandwidth, it’s something fishy here. Sure enough, after enough digging, I’ve come across many user reviews that have literally smeared Incognito’s name with crap.
When using different speed tests, the results were very bad, with large plunges, and even the ping dropping down to the floor.
Even if the servers are up all the time, it’s all useless if you can’t do your job. This is mediocrity we’re talking about, not professionalism or excellence.
“Avoid those guys like the plague” – user review on Reddit
And this is certainly not the only one with the same opinion about Incognito. There are many others, complaining about other aspects that we’re going to go through in a while.
Do you want the best services, super-fast speeds, and guaranteed uptime? Go for NordVPN or ExpressVPN. They are, at the moment, the very best VPNs on the market, known all around the world for delivering impeccable services, and countless top-notch features. All it needs to be perfect is a BJ option and, by the looks of it, it might get that in the near future as well.
Incognito has more than 30 servers located in 24 countries spread across the world, offering quite a wide coverage. However, the number of servers is evidently very low when compared to other, top-of-the-line security providers out there.
You have access to 1000 IPs overall. This gives you the chance to step up a level on your privacy game, making it also possible to stream Netflix without problems, if the speed is good.
As for bypassing geo-blocking restrictions, you have a wide array of servers you can connect to so there won’t be any problems. Here are a few of them:
- South Africa
- The UK
You can immediately switch between servers in a matter of seconds and be on your way to enjoying an internet free from restrictions and bans. You can access any content, be it Pornhub’s secret archives or even some Deep Web stuff that you would otherwise be penalized for searching.
You have access to 5 simultaneous connections, but these are all dependent on the plan you bought. I’ll get into more details when we talk about prices and subscriptions.
The company’s official dictum is “Take back the web” which is really catchy and, truth be told, a very daring thing to say. However, Incognito’s name is also very illustrative and sends a powerful message.
In terms of locations and server coverage, I can say that the spread is rather expansive, but there are way too few servers overall to accommodate every user’s desire. If some of them malfunction, then the rest have to take an even greater load, and I doubt they can.
To start with, Incognito does not keep any logs of your activities. However, it does collect personal and account data which it will retain as long as it is necessary. What does that even mean?
Moreover, the company behind it is based in the UK and is thus under the jurisdiction of the British laws and legislation. This also includes the Investigatory Powers Bill, and let’s not forget that Incognito complies with DMCA as well.
The DMCA (Digital Millennium Copyright Act) clearly states that any entity under its control is obliged to hand over user data in the case of copyright infringement, should the authorities come knocking on the door.
As such, if you’re planning on delving into piracy and illegally downloading content protected by copyrights, then you’d better think again. Incognito will not have your back if and when someone decides you’re up for a spanking. They will instantly stab you in the back, multiple times if they have the opportunities.
Therefore, the only reasonable choice you’ve got is to carefully read their Acceptable Use Policy and see what you can and cannot do. Try avoiding engaging in any activities that can be seen as illegal by your ISP.
A VPN without the “private” part is nothing more than a failure.
The entire reason of using a VPN is to hide your activities from anyone, to be protected and remain anonymous, with no one keeping tabs on you, not your ISP, and certainly not your online security provider.
What’s more, Incognito also features a Disclosure to Law Enforcement section in their policy. This means that, should you engage in any illegal activity and any government agencies want to skin you alive, the VPN will gladly hand you over to them, wrapped in a bunch of red ribbons, the perfect present.
As for the tunneling protocols it uses, here they are:
- Ikev2 (256-bit encryption keys)
- OpenVPN (128-bit encryption keys)
- L2TP/IPSec (256-bit encryption keys)
- PPTP (128-bit encryption keys)
These are really solid security protocols, among the best used on the market. Hell, you can even call it military-grade encryption, the kind that banks use to protect the confidential data of their clients.
The cyber geeks over at Incognito are even working to implement L2TP/IPSec and SSTP protocols in the overall system of their VPN.
This means that, even if the traffic might be intercepted by a third-party, they will not be able to decrypt it, not in a million years. The data is covered in multiple layers of security, all of them complementing each other perfectly, and this makes all the harder to bypass them.
However, while you might be fully protected from hackers and trackers from outside the system, you are in danger of being fucked on your own home turf, as I said before. Take a wrong step and Incognito will spill the beans before you even realize it.
This is unacceptable and, frankly speaking, absurd to think about. All the security protocols in the world can’t make up for this fuck-up, for the turn-coat that is Incognito.
Look somewhere else for a no-logging, privacy-focused and absolutely anonymous VPN. They are there, leading the market ever since the beginning through premium services, robust and expansive features, strict privacy policies, and incredible server coverage.
Ease of Use
Like with any other VPN, Incognito is very standard and only requires a few seconds to install. What’s worrying though is that you have to create an account, and for that, you need to give your e-mail address and real name.
For some of you, that might not be such a big problem but for the rest of us who want to remain anonymous and have our privacy protected beyond the shadow of a doubt, it can be critical.
For a VPN that brags about making you incognito, this is a blatant fuck-up that can’t be excused. Either they keep with the same line of attack and don’t ask for such personal information or they don’t praise their services uselessly.
The app itself is easy to use and very intuitive. In order to connect to a network, all you have to do is:
- Press the big button on the home page
- Nah, no second step. That’s it, just press that button and you’re all set
Moreover, the client is very modern-looking, with a techy aesthetics that are very beautiful to gawk at, if that’s your thing. When choosing locations, there are flags neatly placed where they belong, showing you the full coverage of servers.
As for compatibility, Incognito can be used on a range of devices:
- iOS (iPad, iPod & iPhone)
- Chromebook (to be launched soon)
The Incognito Desktop client has a very easy-to-use interface, as you can see:
- On the left side, you have a panel that shows the server list
- The center panel displays the connection status, and the connect/disconnect option
The settings are easy to understand and even easier to set up. There’s nothing complicated about the client, as it was apparently made to suit anyone, even those for whom technology is another dialect of Sanskrit.
The Incognito VPN Android App can be used on, well, Android, obviously. The interface is very smooth-looking and very simple to use. You only have to press a button and the connection fires away.
Choosing to switch between servers is just as easy. You also have access to the multiple tunneling protocols that you can switch as you see fit. Each of them is aimed at delivering perfect security and protection when you connect to mobile networks.
The App can be downloaded for free from the Google Play Store. These are the general features of the Android client:
- More than 35 servers in over 30 locations
- Protected when connecting on Wi-Fi networks
- Good data protection
The Incognito VPN Mac OS gives you increased protection against hackers and other vigilante agencies that might want to sodomize your integrity and privacy. All of this on Mac devices.
The client is custom-made, so you have a lot of options to choose from.
The Incognito VPN iOS is even more good-looking, being made especially for the Apple operating system. It sure is eye-catching and very intuitive. At the single tap of a button, the shield generators fire all at once, engulfing you in what I can hope is an impenetrable protection.
Well, if you put aside the fact that they will practically take you down themselves if you break the User Policy, then everything’s good.
However, know that this app is not yet finished, and they’re still working on it. Something might not be working properly as a consequence. Moreover, some users have said that the app sometimes takes too long to connect.
“Abandon hope, all ye who enter” – this Dantesque line should be at the very forefront of the official Incognito Customer Support section. This is the only conclusion you can come to when seeing the hordes of angry users who complain about receiving copy-paste replies, interacting with incapable staff, and so on.
Some of them said that they wanted to give up on the VPN after subscribing for a few days because they didn’t like the website or the app. True enough, they contacted the support team to cancel the subscription.
Fast-forward three weeks later and the issue is still standing. They just couldn’t get any answer from the support team, nor could they find any helpful information on the website.
What you do have is a “remove subscription” button on the website. The problem is that it’s not working.
Others have said that, while the VPN works well for the first two or three hours, it just turns into a piece of shit after a while, in the sense that they wanted to check whether it worked or not with whatsmyip.com.
Guess what? It said that there was no VPN functioning, and the displayed IP was obviously the real one. What’s even more idiotic is that the client was working alright.
The tech support team couldn’t care even if your device exploded because of a malfunction with the VPN. That’s how apathetic and disinterested they were when the users contacted them.
Otherwise, Incognito has a 24/7 live support chat established for any sort of problems you might encounter. Putting this aside, there are multiple sections that you can consult if you prefer a hands-down approach.
There are tips and tricks, FAQ articles, guides for installation, troubleshooting sections, information about billing and accounts, and more.
So, other than failing to help the client in any visible way, the Customer Support is impeccable and outstanding.
There are three main plans to talk about:
Cloak– $4.99 per month. You have access to 7 locations and you can use the VPN on one single device. Moreover, you have unlimited bandwidth, speed, and all security protocols.
Disguise – $5.99 per month. You have access to all 30 locations, and you can use up to 3 devices simultaneously.
Anonymous – $6.99 per month. Besides the features you get with the disguise plan, you get 2 more simultaneous connections for a total of 5 and the SmartDNS function. Obviously, this is the most expensive plan out of them all.
There is a 30-day money-back guarantee on all plans, and you can also use a free trial in the beginning.
If you want to cancel your subscription, all you have to do is to spam that non-functional button I mentioned earlier. That should keep you busy for a while.
As for payment methods, you can use:
Weirdly enough, though they’ve officially stated that they’re currently working on implementing it, Bitcoin is still not available as a method of payment. It would have been a lot more anonymous and secure.
When comparing Incognito VPN to other, more expensive VPNs on the market, you are naturally keener on subscribing to them, but there are other factors that have to be taken into consideration.
Cheap does not necessarily mean better or good for that matter.
Incognito VPN – betraying backstabber
This VPN will rat you out in a split second if you so much as take a wrong step and break their User Policy’s rules. Search for something you shouldn’t, say something wrong, download copyright material from the internet, or even let out a fishier-than-usual gas and you might be in for a fuck-ton of trouble.
Should the authorities come searching for you, Incognito will be more than willing to give your personal data over to them. Now if this isn’t betrayal, I don’t know what is.
The single most important purpose of a VPN is to make you invisible to anyone, your ISP, the government, NSA, absolutely anyone, even them. The best VPNs on the market like NordVPN keep no tabs on you, collect no data, and keep no confidential information.
So, even if government agencies will come knocking on their door, they won’t be able to help them because they don’t have the relevant data in the first place. That’s basically the first thing they’re telling you, an absolute guarantee.
Moreover, NordVPN has plenty of features that Incognito fucks up in a splendid way. It has exponentially more servers, and the coverage can be said to be impressive at the very least. With more than 4500 servers spread across 60+ countries, being impressive is already an understatement.
The speeds are outstanding as well, reaching up to 200 Mbps even, and the discordance between no-VPN and VPN-on speeds is negligible. What’s more, the company is based in Panama, known for its lax data retention laws, and strict online privacy rules.
As for Incognito VPN, it’s second-rate, mediocre VPN that you should only use when you have no other choice. That is to say, if the day comes when NordVPN, ExpressVPN or CyberGhost disappear from the market for some reason, only then consider using Incognito VPN.
Until then, take the smarter decision and choose to put your trust in the top of the line cyber-shields of the latest generation, rather than shady and scrawny VPNs.
Incognito VPNis extremely fast, simple and private: a truly standout VPNGo to NordVPN Instead